Shipping policy
Shipping Policy – Vibe Beauty
Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (Morocco) We offer standard and express shipping across Morocco. Delivery times and rates are as follows:
- Standard shipping: 3–5 business days
- Express shipping: 1–2 business days
Free standard shipping is available on orders above a minimum threshold (update with your free shipping threshold, e.g., 300 MAD).
International Shipping We currently ship to select international destinations. Delivery times vary by location (typically 7–21 business days). International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order is shipped, you will receive a tracking number by email. You can use this number to track your package through our carrier's website.
Delays We are not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with you to resolve the issue promptly.
Contact Us For any shipping-related questions, reach out to us at [your email] or through our contact page.